Returns & Exchanges
At Hismile™, we want you to be completely satisfied with your smile transformation, which is why we offer a 30-day satisfaction guarantee on our core products. If you are not happy with your results, our dedicated support team is here to assist you with a seamless return or exchange process.
Check Eligibility
Ensure your items are within the 30-day return window and meet our hygiene standards for beauty products.
Contact Support
Email our customer experience team with your order number and reason for return to receive a unique Return Authorization (RA) number.
Pack and Ship
Securely package your items in their original packaging, include the RA number, and use a trackable shipping service to send the parcel to our warehouse.
Receive Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing